Customer Testimonials & Feedback

At HDL we are committed to customer satisfaction. 
We would like to know how we are doing, Click here to rate HDL or give us feedback  

This survey and the feedback you provide is very important to us.  Your answers will help us to identify where we can improve.  If you have questions please contact our office on (09 4436400).   We are grateful for your time and comments. 

WE APPRECIATE
Thank you for business, we do not take it for granted. Check back often as we continue to add new services and enhancements to your painting & decorating experience.

WE CARE
Our customer care service can answer questions through phone calls and plain english emails.  Look out for future articles and video tutorials.

WE LISTEN
Have service improvement ideas? Submit your ideas and requests on our brainstorming community portal,  You can suggest and vote on features for future services. info@hdl.co.nz

TESTIMONIALS

David & Eleanor Pardon 2010
Once again we would like to thank you for a supurb job of painting our house.  As with the previous two projects you have undertaken for us, we are delighted with the resut and impressed with the total professionalism and attention to even the most minute detail of the painter and everyone on your staff who has been involved
Please do not hesitate to use our names for reference purposes and we will always be more than happy to show any of your clients or potential clients your handiwork
Kind regards, David & Eleanor

Francine Lathy 2010
I would highly recommend HDL to everyone. I found the service to be prompt and the staff extremely friendly and highly professional. They have done a fantastic job! Regards Francine

Joanne Ryland 2010
"Received the account yesterday and have paid today by electronic payment.   Thanks for this. Harley did a fantastic job and was easy to deal with.  Please pass on our thanks to him and paul too.  Regards Joanne "

Marion Alaxander 2009
"Thank you so much for all you have been able to do, My house looks great and UI have enjoyed your company very much. Best Wishes Marion.

Barbara Wesley 2009
"Thank you so much for a wonderful job and such pleasant, courteous staff especially Steve, Chris, Ian & Paul. We are delighted with uor new room. Best wishes for Christmas 

G. Bennet 2009
"I am well pleased with the job your company has carried out and if anyone can show me painters more professional than HDL I would like to meet him

Chris Booth 2008
"Hi Paul & Yvonne, Now that the decorating is finished I would like to say that I am very pleased with the end result. You should be very proud of the team you have working for you. The guys that work at my place were polite, courteous and very easy going. They all just got on with the job and got it done. I would have no hesitation in recommending your company to any of my friends or colleagues."

Angela Tiy 2007
"Just wanted to say a big thank you for the awesome job, we have has a number of things done to the house in the last few months and your service has by far been the highlight. Your entire team really goes the extra mile and we really appreciate everything that was done.  Especially appreciate the great job that Ian has done, he is such a nice guy and we felt completely at ease having him around the house when we weren't there, in fact we rather missed him when he left!
Painting the house was a big investment for us and your team made every step easy for us, thanks for making it such a good experience.  Looking forward to buying the next house so you can come and paint that as well."

Mr Creelman 2007
"Totally impressed by the way the whole process / job has gone. Many thanks to everyone concerned. We wont hesitate to recommend HDL to anyone."

Debbie Sutton: 2007
"Dear Paul, thank you for your very professional, friendly service. The guys have done a great job and we're very happy with the outcome.  Lots of positive comments received and recommendations to neighbours.  We might see you in our street again!  All the best, Debbie & Mark."

Gwen: 2005
"Very approachable staff, considerate not invasive. Paint charts shown were spot on. Explanations clear and Dave's paint work neat and tidy, kept areas clean. End result excellent work. More than happy customer."

Lindsay Somerville:  Northbridge Retirement 2004
"HDL Painters have been painting and Decorating at Northbridge Retirement Village for the past 8 years. They have undertaken both major works and apartment upgrades. I have found their work to be of the highest standard and have no hesitation in recommending them."

Debi Rowan: Verve property management 2004
"I have found HDL painters very reliable and extremely pleasant to deal with. The work has been carried out in a timely manner and the quality of work is excellent. We have never experienced any problems with them and can highly recommend them to anyone wanting to avail themselves of their service."

Joan:
"I am delighted with the appearance of my Home."

Nancy & Paul: 2005
"Excellent service-will be using your services again, thank you."

Peter & Cheryl:
"Very impressed with overall standard of work and Mikes pleasant attitude and pride in his work."

Leanne Mihaljevich  March 2000
"Thanks for the great job that was done, the house looks great. Thank Mike on our behalf as well, as he did a fantastic Job. Leaving your house open to complete strangers is a daunting experience, but we felt totally comfortable having Mike there and would not hesitate to recommend Mike and yourself to anyone."

Joan & Marvin Ellis  January 2000
"Dear Paul,  Many thanks for a job well done. Your staff, Damon and Mike are to be complimented for the professional way they organised and completed the work, including leaving no traces of equipment or materials."

Martin France  January 1997
"I would like to thank you very much for an excellent job which we are very pleased with. I would like to thank you further for your professionalism and keeping me well informed during the work.  I am so impressed by your work and attitude that I would like to offer to act as a reference if you ever have such a request."

Pieter Oosterbann Beaver Construction Ltd  December 1992
"We have had the pleasure of conducting business with the above named decorating and painting company for the last 3 years.  In this time we have always found their work to be of a very high professional standard and their staff to be helpful and courteous.  Paul and his team are always positive about the work in progress and are never discouraged should they be asked to make any changes to the original work quoted for.  We find this to be an exception in the painting and decorating trade where many so called painters are really only home handymen who, when presented with any small challenges, tend to be less than professional.   We have never hesitated to recommend Holcombe Decorators to any of our clients and are only too happy to give them our ongoing support in the future."

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