At HDL we are committed to customer satisfaction.
The reason we have these great testimonies is because of our focus on providing our customers 100% guaranteed satisfaction. Our attention to our customers begins with our painting preparation. It continues throughout the whole painting process up it ends with a final walk thru of your home.
We find that people love our customer service as well as our quality painting work.
My whole experience was outstanding. Great consultation prior to commencing, the painters Mark and Lesley were professional, respectful and extremely hardworking. Great follow up after to ensure our complete satisfaction.
Sean, Elena and Lydia were very professional. I received quick responses, options to suit my budget and friendly service . Steven the painter did a lovely job on the house, very impressed with his meticulous work. They are also really friendly and no fuss to deal with. Thanks so much!
I really appreciate the HDL team's hard work and the wonderful job that was done.
We are very pleased, a big thank you to the team for a job well done.
HDL did a great job and I really appreciated how helpful they were with the little things like putting furniture back in place once the painting was done. Very happy to act as a referee for HDL should you ever be asked by a potential customer.
A very professional and trouble-free experience for me, from the initial contact with Sean & Elena. The team were courteous, friendly and reliable and did a great job. I would have no hesitation in using them again. All the initial preparation such as a builder for a minor repair, house wash and scaffolding were arranged for me and all turned up when expected. Communications were excellent.
HDL did a brilliant job for us on a difficult ceiling job, plastering cracks and painting. The painter was careful, thorough and we will use this company again.
Our property managers arranged for HDL Painting and Decorating to paint our house - we are living overseas. Although we only met the painters once, it was a great experience for the whole job - The staff were always available, quick to respond, asked for our opinion when choices could be made, and offered suggestions when asked. Although we haven't yet seen the house since painting, our experience of dealing with HDL was excellent, and our property manager has given the quality of work a high rating.
I was extremely happy with the work done by HDL. Their painter was not only great at his job he is quiet and polite we hardly knew he was here. I would definitely recommend HDL and will be using them again in the future for additional work I would like done.
From the time I received my quote for painting until the job completion, HDL admin was in touch with approximate starting dates & any queries I had. It was refreshing to see such great customer service. The painter was fantastic the way he kept me up to date with the work as well as always letting me know what time he'd be arriving at my home. He obviously takes a lot of pride in his work.
Just to say that we are VERY happy indeed with the work HDL Painters are doing (and I am not an easy person to please!!). They are pleasant to have around the house and worked until nearly 8pm last evening which was impressive. Please pass this on to Sean and Lena. I cannot recommend HDL too highly. Their professionalism, communication and quality of work are outstanding. Mark and Leslie did an amazing job on the interior of our home and were extremely polite, respectful and hard working. I am of retirement age and over my lifetime have had many decorating jobs done in different houses - this is by far the best.
Great job done by Steven, he took a lot of care and took pride in doing the best possible work. Lydia in the office is fabulous, always keeps me informed and Sean and Elena also are incredibly accommodating and also take pride in running a great business. All staff are lovely people. A pleasure to work with.
We are really pleased with the job that HDL did and the final result of the painting, it totally changed the feel of the house! Makes it look really modern and clean. The front door looks especially great! Many thanks.
HDL stripped and painted some rooms in my unit. Parts of the job turned out to be quite difficult, so I was fortunate that I had Stephen, a very experienced painter/plasterer who was willing to take on these challenges and did a great job. The HDL team overall was very professional and responded quickly to any questions or requests. Thanks Sean, Elena and Lydia.
Very impressed with this company! High quality work. The crew was very friendly and reliable. Excellent communication. We were provided with a detailed quote like no other. HDL did a wonderful job of painting and wallpapering our bathroom/toilet/shower room and hall. We are very pleased with the result and would not hesitate to recommend HDL to others or contact them again should we need more work done. Very professional company. Definitely contact HDL if you want the job done right... first time!
Was very pleased with the communication from HDL. The painter they used was extremely pleasant and very keen to please, nothing was too much trouble. The work was of a high standard and any minor issues promptly handled. Overall I happy with the whole experience of using HDL.
Positive and reliable experience. My third time using HDL with the same experience and outcome each time. Prompt, clear and friendly communication. Excellent job thanks to their talent, skills and experience and the reason I always ask for HDL is due to their attention to detail. Thanks for another great painting job done to my satisfaction.
HDL was professional and did a fantastic job of the work - the work was varied and challenging using a number of colours and working with surfaces that were previously damaged - HDL turned the rooms into stunning, refined spaces that you would not have believed possible prior to the work commencing. HDL was great to work with and they continually liaised with ourselves to ensure the job was progressing as planned. Considering we were wanting to achieve this in Dec right before Christmas, HDL and its team went over and above to make it happen with no compromise to quality. The team was amazingly polite and considerate also. I would highly recommend HDL and will definitely use them again for any future work we require.
A big thanks for the excellent job that HDL did in repainting our bedroom, bathroom and toilet and for restaining our exterior clad weatherboards to such a high standard. They were very courteous, friendly and very professional whilst going about their work. The staff kept us up to date and scheduled our work at short notice and in a personal manner. Many thanks, we obviously chose one of the best.